Coronavirus update from Optimum

See how Optimum is keeping you connected in response to COVID-19 and view temporary store closures.

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Payment received

Payments may take up to 24 hours to appear here. All of your recently processed payments can be viewed in the Account activity section.

Account balance

This is the most current information available to both our systems and customer service agents. It includes all credits and payments processed up through 4:16 am, today.

Amount due on

This is the total amount due on your Optimum account. It includes all credits and payments processed up through 4:16 am, today.

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